The "Sader and Wared" Program is an integrated system designed for managing incoming and outgoing transactions and electronic archiving, tailored to meet the needs of institutions across various sectors. It offers advanced solutions to enhance the efficiency of document and correspondence management, ensuring the highest levels of security and compliance with the National Cybersecurity Authority's standards.

- The program includes a range of prominent features, such as:
- Electronic archiving
- Management of internal and external correspondences
- Support for electronic signatures
- Ready-made letter templates
- Optical Character Recognition (OCR) technology
- Compliance with cybersecurity standards
- Flexible local and global hosting options

The program safeguards data by adopting the latest encryption technologies and access management protocols, along with regular backup policies. It aligns with the National Cybersecurity Authority's standards, ensuring the protection of transactions and documents from cyber threats.

Yes, the program is fully designed to comply with the National Cybersecurity Authority's standards, ensuring the application of best practices in information protection and document management.

The program offers flexible hosting options, including local hosting within Saudi Arabia on local servers, as well as global servers in Europe and America. All servers are equipped with high security and complete stability to ensure reliable performance.

Yes, the program supports OCR technology, allowing the conversion of paper documents into searchable digital texts, thereby improving the efficiency of document management and information retrieval.

The program serves a wide range of sectors, including:
- Corporate sector
- Government sector
- Healthcare sector
- Educational sector
- Charitable sector
- Legal sector
- Banking and financial services sector
- Oil, gas, and energy sector
- E-commerce and retail sector
- Construction and contracting sector

The system offers numerous benefits to institutions, including:
- *Enhancing work efficiency:* By automating correspondence management processes, it accelerates information flow and reduces the time spent on document processing.
- *Boosting security:* The system provides high levels of security to protect sensitive data, with the ability to track access and modifications to documents.
- *Facilitating information access:* It enables users to quickly access archived documents through an advanced search interface, making information retrieval easier when needed.
- *Compliance with standards:* The system aligns with the National Cybersecurity Authority's standards, ensuring the institution's adherence to applicable regulations and laws.
- *Cost reduction:* By decreasing reliance on paper and streamlining processes, institutions can achieve tangible financial savings.
By utilizing the "Sader and Wared" System, institutions can efficiently and securely improve the management of correspondences and electronic archiving, supporting the achievement of their operational and strategic goals.

The program is highly flexible and can operate on a variety of technical environments. For a detailed list of system requirements, please visit the [Technical Requirements Page](#) or contact our technical support team.

The program offers distinguished technical support through multiple channels, including:
- *Online Help Center:* - *Email Support:* - *Phone Support:*

We display the subscription price per user on a monthly basis to help you easily understand the cost per user. However, billing and payment are processed annually. When you subscribe, the total amount is calculated based on the number of users selected and multiplied by 12 months, with a single annual payment.

This model ensures service continuity without the need for monthly renewals, provides clearer financial management, and may offer potential discounts compared to recurring monthly billing.

No, there is no option for an unlimited number of users. Each subscription is defined based on the number of registered users in the selected plan, and the cost is calculated accordingly. The more users you have, the higher the subscription cost due to increased resources and services provided, such as technical support, storage, and overall system performance.

You can always add new users as needed, with the subscription adjusted accordingly.

The advanced plan is designed for large enterprises and organizations that require advanced capabilities and the ability to manage a high number of users. The minimum requirement of 100 users reflects the dedicated resources and services provided in this category, such as high performance, advanced security, extensive system customization, and premium technical support.

Additionally, this plan offers extra features and more comprehensive solutions compared to other plans, making it the best fit for organizations that need a higher level of integration and flexibility.

Yes, you can upgrade to a higher plan at any time to benefit from additional features or accommodate a larger number of users, and the billing will be adjusted accordingly.

However, downgrading to a lower plan is not available. Instead, you can cancel your current subscription and re-subscribe to a different plan when renewing annually. We recommend carefully assessing your needs before choosing a plan to ensure the best experience.

Yes, this is available with the advanced plan, which allows you to download a full backup, including transactions and attachments, for local storage on your device.

In the standard plan, you can download transaction data only, without attachments. This feature provides greater security and control over your data, allowing you to restore it when needed, depending on your subscription plan.

Yes, the system is highly secure and follows an advanced backup strategy. Data is stored in real-time across multiple locations in more than three countries, with automated daily backups.

This ensures service continuity, protects data from loss, and allows for immediate recovery in case of server failure. The system also complies with the National Cybersecurity Authority's standards to provide the highest levels of security and adherence to best security practices.

However, this service is strictly for disaster recovery, cyberattacks, and large-scale system failures. It does not include user-specific backup requests, which are only available through the advanced plan.